Safety recall DCS

DCS Beverage Chiller Condenser Fan Wiring Recall

Hazard summary

Damaged wiring can create shock or fire risk if the fan circuit shorts to metal chassis parts.

Recall facts

Recall date
Sep 15, 2025
CPSC reference
DCS-BC-2025-0915
Units affected
Approx. 2,600

Affected model numbers

Compare these values to the label on your appliance before requesting a remedy.

BC24-SS BC30-SS WC30-D WC24-D

Safety channels published this recall for specific beverage chiller and wine-column variants where a harness clip was routed too close to the condenser fan housing. Vibration can wear insulation and, in worst cases, energize the shroud.

Customers noticed intermittent fan noise, a burning dust smell, or the chiller shutting down on thermal protect. If your model is listed, unplug the unit, remove perishables to another cooler if needed, and do not run it overnight unattended.

What to do: Register the serial with the official recall site, request the free inspection and harness reroute kit, and complete the remedy before returning the appliance to full-time service.

Consumer remedy

Follow the official program from CPSC or the manufacturer for refunds, repairs, or replacements.

Technicians reroute and secure the harness; damaged sections are replaced at no charge.

Important: Recall information is provided for safety purposes. Always verify directly with CPSC at cpsc.gov.

Book your service window

Call the priority line or send a request—our team responds promptly during service hours so you can plan around life, not breakdowns.

844-487-0065

What to expect

  • A clear, written estimate before any major investment in labor or parts
  • Priority routing with same- and next-day windows across many areas
  • Technicians fluent in premium indoor, outdoor, and built-in installations
  • Confidence-backed coverage on qualifying repairs—details on every invoice

Service hours

Mon–Fri: 7am–8pm | Sat: 8am–6pm

Request a visit

Share a few details below—a coordinator will reach out shortly to confirm timing and next steps.