Hazard summary
Damaged wiring can create shock or fire risk if the fan circuit shorts to metal chassis parts.
Compare these values to the label on your appliance before requesting a remedy.
Safety channels published this recall for specific beverage chiller and wine-column variants where a harness clip was routed too close to the condenser fan housing. Vibration can wear insulation and, in worst cases, energize the shroud.
Customers noticed intermittent fan noise, a burning dust smell, or the chiller shutting down on thermal protect. If your model is listed, unplug the unit, remove perishables to another cooler if needed, and do not run it overnight unattended.
What to do: Register the serial with the official recall site, request the free inspection and harness reroute kit, and complete the remedy before returning the appliance to full-time service.
Follow the official program from CPSC or the manufacturer for refunds, repairs, or replacements.
Technicians reroute and secure the harness; damaged sections are replaced at no charge.
Call the priority line or send a request—our team responds promptly during service hours so you can plan around life, not breakdowns.
Service hours
Mon–Fri: 7am–8pm | Sat: 8am–6pm
Share a few details below—a coordinator will reach out shortly to confirm timing and next steps.